Refund policy

Return & Exchange Policy

At MIKStore.online, customer satisfaction is our priority.

Returns & Exchanges

Products can be returned or exchanged within 24 hours of delivery if they are:

Incorrect or incomplete
Defective or damaged

Eligibility Conditions

To qualify for a return or exchange:

Item must be unused, unwashed, and in original condition
Original tags and packaging must be included
Proof of purchase (order number or receipt) is required

How to Request a Return or Exchange

Order number
Phone number or email address
Photos or video showing the issue

Return Shipping

Our customer support team will guide you through the return process. Depending on your location, you may be asked to:

Drop off the package at a designated location, or
Use our pickup service (available in selected areas)

Refunds

Once your return is received and approved, your refund will be processed to your preferred payment method within 24 hours.

Exchanges

Approved exchanges are shipped within our standard delivery timeframe of 5–10 business days. Exchange items must be of equal value to the original order.

Important Note

MIKStore.online reserves the right to reject returns that do not meet the above conditions or show signs of misuse of the return policy.